The Human Side of Reference and Information Services in Academic Libraries

• Author : Lesley Farmer
• Publisher : Elsevier
• Release : 31 January 2007

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking

• Author : Kay Ann Cassell,Uma Hiremath
• Publisher : American Library Association
• Release : 19 October 2021

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

• Author : Richard E. Bopp
• Publisher : ABC-CLIO
• Release : 19 October 2021

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources

• Author : Linda C. Smith,Melissa A. Wong
• Publisher : ABC-CLIO
• Release : 29 August 2016

Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library

• Author : Kelsey, Sigrid,St.Amant, Kirk
• Publisher : IGI Global
• Release : 31 May 2008

Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication

• Author : Anonim
• Publisher : Unknown
• Release : 19 October 1998

• Author : Louis Freund,Wojciech Cellary
• Publisher : AHFE Conference
• Release : 19 July 2014

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.

• Author : Stephen A. Roberts
• Publisher : Walter de Gruyter
• Release : 01 January 1998

• Author : James C. Spohrer,Louis E. Freund
• Publisher : CRC Press
• Release : 11 July 2012

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption

• Author : Anonim
• Publisher : Unknown
• Release : 19 October 1999

• Author : Anonim
• Publisher : Samfundslitteratur
• Release : 19 October 2021

• Author : William A. Katz,Bill Katz
• Publisher : Psychology Press
• Release : 19 October 1990

Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better

• Author : Anonim
• Publisher : Unknown
• Release : 19 October 1993

• Author : Khosrow-Pour, D.B.A., Mehdi
• Publisher : IGI Global
• Release : 30 November 2009

While buying and selling goods and services once necessitated a face-to-face transaction, much of the commerce we now undertake is completely electronic. Recent advances in electronic and mobile commerce, precipitated by innovations in technology and user acceptance, have led to subsequent changes in individual and organizational behavior. E-Commerce Trends for Organizational Advancement: New Applications and Methods gathers essential research on the changing face of commerce, investigating the development, delivery, and perception of e- and m- commerce systems and tools.

• Author : Khosrow-Pour, D.B.A., Mehdi
• Publisher : IGI Global
• Release : 31 December 2008

"This book offers readers a one-stop resource for contemporary issues, developments, and influences in e-commerce"--Provided by publisher.