Service Science Management And Engineering

Service Science Management And Engineering Book PDF
✏Book Title : Service Science Management and Engineering
✏Author : Bill Hefley
✏Publisher : Springer Science & Business Media
✏Release Date : 2008-01-08
✏Pages : 384
✏ISBN : 0387765786
✏Available Language : English, Spanish, And French

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✏Service Science Management and Engineering Book Summary : Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.

Service Science Management And Engineering  Book PDF
✏Book Title : Service Science Management and Engineering
✏Author : Gang Xiong
✏Publisher : Academic Press
✏Release Date : 2012-04-17
✏Pages : 384
✏ISBN : 9780123973252
✏Available Language : English, Spanish, And French

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✏Service Science Management and Engineering Book Summary : The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems

Technological Applications And Advancements In Service Science Management And Engineering Book PDF
✏Book Title : Technological Applications and Advancements in Service Science Management and Engineering
✏Author : Galup, Stuart D.
✏Publisher : IGI Global
✏Release Date : 2012-05-31
✏Pages : 382
✏ISBN : 9781466615847
✏Available Language : English, Spanish, And French

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✏Technological Applications and Advancements in Service Science Management and Engineering Book Summary : Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement. Perfect for academic researchers and practicing professionals, this volume serves as a vehicle for the development of service science and how good services are devised and engineered to get the maximum value for their efforts.

International Journal Of Service Science Management Engineering And Technology Book PDF
✏Book Title : International Journal of Service Science Management Engineering and Technology
✏Author : Miguel-Angel Sicilia
✏Publisher : IGI Publishing
✏Release Date : 2011
✏Pages : 72
✏ISBN : 1613509014
✏Available Language : English, Spanish, And French

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✏International Journal of Service Science Management Engineering and Technology Book Summary : The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is a multidisciplinary journal that publishes high-quality and significant research in all fields of computer science, information technology, software engineering, soft computing, computational intelligence, operations research, management science, marketing, applied mathematics, statistics, policy analysis, economics, natural sciences, medicine, and psychology, among others. This journal publishes original articles, reviews, technical reports, patent alerts, and case studies on the latest innovative findings of new methodologies and techniques.

International Journal Of Service Science Management Engineering And Technology Vol 3 Iss 4 Book PDF
✏Book Title : International Journal of Service Science Management Engineering and Technology Vol 3 Iss 4
✏Author : Ahmad Taher Azar
✏Publisher : IGI Publishing
✏Release Date : 2013-02-01
✏Pages : 68
✏ISBN : 1466614048
✏Available Language : English, Spanish, And French

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✏International Journal of Service Science Management Engineering and Technology Vol 3 Iss 4 Book Summary :

International Journal Of Service Science Management Engineering And Technology Vol 1 No 3  Book PDF
✏Book Title : International Journal of Service Science Management Engineering and Technology Vol 1 No 3
✏Author : Miguel-Angel Sicilia
✏Publisher : IGI Publishing
✏Release Date : 2010
✏Pages : 108
✏ISBN : 1609608968
✏Available Language : English, Spanish, And French

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✏International Journal of Service Science Management Engineering and Technology Vol 1 No 3 Book Summary : The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is a multidisciplinary journal that publishes high-quality and significant research in all fields of computer science, information technology, software engineering, soft computing, computational intelligence, operations research, management science, marketing, applied mathematics, statistics, policy analysis, economics, natural sciences, medicine, and psychology, among others. This journal publishes original articles, reviews, technical reports, patent alerts, and case studies on the latest innovative findings of new methodologies and techniques.

📒Service Science ✍ Robin G. Qiu

Service Science Book PDF
✏Book Title : Service Science
✏Author : Robin G. Qiu
✏Publisher : John Wiley & Sons
✏Release Date : 2014-07-03
✏Pages : 336
✏ISBN : 9781118551851
✏Available Language : English, Spanish, And French

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✏Service Science Book Summary : Features coverage of the service systems lifecycle, includingservice marketing, engineering, delivery, quality control,management, and sustainment Featuring an innovative and holistic approach, ServiceScience: The Foundations of Service Engineering and Managementprovides a new perspective of service research and practice. Thebook presents a practical approach to the service systems lifecycleframework, which aids in understanding and capturing market trends;analyzing the design and engineering of service products anddelivery networks; executing service operations; and controllingand managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach todiscuss service science, Service Science: The Foundations ofService Engineering and Management also features: Case studies to illustrate how the presented theories anddesign principles are applied in practice to the definitions offundamental service laws, including service interaction andsocio-technical natures Computational thinking and system modeling suchas abstraction, digitalization, holistic perspectives, andanalytics Plentiful examples of service organizations such as automobileafter-sale services, global project management networks, andexpress delivery services An interdisciplinary emphasis that includes integratedapproaches from the fields of mathematics, engineering, industrialengineering, business, operations research, and managementscience A detailed analysis of the key concepts and body of knowledgefor readers to master the foundations of service management Service Science: The Foundations of Service Engineering andManagement is an ideal reference for practitioners in thecontemporary service engineering and management field as well asresearchers in applied mathematics, statistics, business/managementscience, operations research, industrial engineering, andeconomics. The book is also appropriate as a text forupper-undergraduate and graduate-level courses in industrialengineering, operations research, and management science as well asMBA students studying service management.

Best Practices And New Perspectives In Service Science And Management Book PDF
✏Book Title : Best Practices and New Perspectives in Service Science and Management
✏Author : Ordóñez de Pablos, Patricia
✏Publisher : IGI Global
✏Release Date : 2013-04-30
✏Pages : 418
✏ISBN : 9781466638952
✏Available Language : English, Spanish, And French

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✏Best Practices and New Perspectives in Service Science and Management Book Summary : Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.

Service Science And The Information Professional Book PDF
✏Book Title : Service Science and the Information Professional
✏Author : Yvonne de Grandbois
✏Publisher : Chandos Publishing
✏Release Date : 2013-10-31
✏Pages : 136
✏ISBN : 9781780633138
✏Available Language : English, Spanish, And French

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✏Service Science and the Information Professional Book Summary : As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it. Describes service science and its increasing relevance as a discipline Provides relevant information to those pursuing interests in Information science, Information literacy, service science, and information management illustrates that the transition to a service and information-based economy will require libraries to deal with both information and services Explains why information professionals need to know more about this emerging field Shows the value of research, and the importance of participating in this field

📒Handbook Of Service Science ✍ Paul P. Maglio

Handbook Of Service Science Book PDF
✏Book Title : Handbook of Service Science
✏Author : Paul P. Maglio
✏Publisher : Springer Science & Business Media
✏Release Date : 2010-06-14
✏Pages : 758
✏ISBN : 1441916288
✏Available Language : English, Spanish, And French

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✏Handbook of Service Science Book Summary : As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

📒Service Science ✍ John Maleyeff

Service Science Book PDF
✏Book Title : Service Science
✏Author : John Maleyeff
✏Publisher :
✏Release Date : 2020
✏Pages : 230
✏ISBN : 0367336030
✏Available Language : English, Spanish, And French

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✏Service Science Book Summary : To remain relevant in today's world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job. Informed by an appreciation that most personnel that work in any firm, even firms that are manufacturing-oriented, routinely provide services as a key element of their jobs, this book explains how to provide and improve internal customer service, regardless of industry or role. It illustrates the common features, or service process "DNA," while providing a diverse set of examples to enhance understanding. Written by a pioneer in the development of principles and methodologies that address services in a structured and distinctive manner, this book stresses that service processes are distinctly different from manufacturing processes. Rigorous and practical, this book will appeal to students and professionals alike, in business, hospitality, industrial management, public health, and other fields. Online resources include Excel files that act as templates to help with quantitative analysis routines.

📒Exploring Services Science ✍ João Falcão e Cunha

Exploring Services Science Book PDF
✏Book Title : Exploring Services Science
✏Author : João Falcão e Cunha
✏Publisher : Springer
✏Release Date : 2013-02-02
✏Pages : 343
✏ISBN : 9783642363566
✏Available Language : English, Spanish, And French

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✏Exploring Services Science Book Summary : Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.

📒Exploring Services Science ✍ Henriqueta Nóvoa

Exploring Services Science Book PDF
✏Book Title : Exploring Services Science
✏Author : Henriqueta Nóvoa
✏Publisher : Springer
✏Release Date : 2015-01-06
✏Pages : 352
✏ISBN : 9783319149806
✏Available Language : English, Spanish, And French

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✏Exploring Services Science Book Summary : This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.

Advances In The Human Side Of Service Engineering Book PDF
✏Book Title : Advances in The Human Side of Service Engineering
✏Author : Louis Freund
✏Publisher : AHFE Conference
✏Release Date : 2014-07-19
✏Pages : 660
✏ISBN : 9781495120916
✏Available Language : English, Spanish, And French

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✏Advances in The Human Side of Service Engineering Book Summary : If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.

Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation Book PDF
✏Book Title : Knowledge Driven Service Innovation and Management IT Strategies for Business Alignment and Value Creation
✏Author : Chew, Eng K.
✏Publisher : IGI Global
✏Release Date : 2012-11-30
✏Pages : 354
✏ISBN : 9781466625136
✏Available Language : English, Spanish, And French

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✏Knowledge Driven Service Innovation and Management IT Strategies for Business Alignment and Value Creation Book Summary : "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

📒Service Science ✍ Mark S. Daskin

Service Science Book PDF
✏Book Title : Service Science
✏Author : Mark S. Daskin
✏Publisher : John Wiley & Sons
✏Release Date : 2011-07-15
✏Pages : 576
✏ISBN : 0470877863
✏Available Language : English, Spanish, And French

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✏Service Science Book Summary : A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public's satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Service Science provides managers and students of the service industries with the quantitative skills necessary to model key decisions and performance metrics associated with services, including the management of resources, distribution of goods and services to customers, and the analysis and design of queueing systems. The book begins with a brief introduction to the service sector followed by an introduction to optimization and queueing modeling, providing the methodological background needed to analyze service systems. Subsequent chapters present specific topics within service operations management, including: Location modeling and districting Resource allocation problems Short- and long-term workforce management Priority services, call center design, and customer scheduling Inventory modeling Vehicle routing The author's own specialized software packages for location modeling, network optimization, and time-dependent queueing are utilized throughout the book, showing readers how to solve a variety of problems associated with service industries. These programs are freely available on the book's related web site along with detailed appendices and online spreadsheets that accompany the book's "How to Do It in Excel" sections, allowing readers to work hands-on with the presented techniques. Extensively class-tested to ensure a comprehensive presentation, Service Science is an excellent book for industrial engineering and management courses on service operations at the upper-undergraduate and graduate levels. The book also serves as a reference for researchers in the fields of business, management science, operations research, engineering, and economics. This book was named the 2010 Joint Publishers Book of the Year by the Institute of Industrial Engineers.

Exploring Services Science Book PDF
✏Book Title : Exploring Services Science
✏Author : Mehdi Snene
✏Publisher : Springer
✏Release Date : 2011-08-03
✏Pages : 237
✏ISBN : 9783642215476
✏Available Language : English, Spanish, And French

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✏Exploring Services Science Book Summary : This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.

📒Service Systems Science ✍ Kyoichi Kijima

Service Systems Science Book PDF
✏Book Title : Service Systems Science
✏Author : Kyoichi Kijima
✏Publisher : Springer
✏Release Date : 2014-11-13
✏Pages : 177
✏ISBN : 9784431542674
✏Available Language : English, Spanish, And French

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✏Service Systems Science Book Summary : The present volume illustrates a rich and promising research field in service, service systems sciences, by combining and fusing two strands of sciences: the science of service systems and systems sciences of service. The scale, complexity, and interdependence of today’s service systems have been driven to an unprecedented level by globalization, demographic changes, and technology developments, so that it is absolutely necessary now for us to cultivate a new frontier of service research. In response, service science has emerged during the past decade as a transdisciplinary research field that aims to clarify, analyze, and design the structure and process of service systems. Service science is strongly motivated to prove the science of service systems. To deal with complexity, interactions, and the network of, in, and among service systems, we need to take a more systemic view. Because systems sciences offers a way of thinking in relationships and interaction and theories and models to address complexity, it is legitimate to develop systems sciences of service by explicitly focusing on systemic properties of service and service systems. As a volume of the Translational Systems Sciences series, this book emphasizes, in particular, a translational systems sciences perspective when the authors are approaching service, service systems, and service innovation. Indeed, the book employs systems sciences as a common framework or language not only to approach service in a holistic way but also to take a translational approach aiming to explain, analyze, design, and support service systems and their evolution.

International Journal Of Service Science Management Engineering And Technology Ijssmet Volume 9 Book PDF
✏Book Title : International Journal of Service Science Management Engineering and Technology IJSSMET Volume 9
✏Author : Ahmad Taher Azar
✏Publisher :
✏Release Date : 2018
✏Pages : 81
✏ISBN : 1522544283
✏Available Language : English, Spanish, And French

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✏International Journal of Service Science Management Engineering and Technology IJSSMET Volume 9 Book Summary :

Progressive Trends In Knowledge And System Based Science For Service Innovation Book PDF
✏Book Title : Progressive Trends in Knowledge and System Based Science for Service Innovation
✏Author : Kosaka, Michitaka
✏Publisher : IGI Global
✏Release Date : 2013-10-31
✏Pages : 511
✏ISBN : 9781466646643
✏Available Language : English, Spanish, And French

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✏Progressive Trends in Knowledge and System Based Science for Service Innovation Book Summary : Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century. Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.

Ontology Based Applications For Enterprise Systems And Knowledge Management Book PDF
✏Book Title : Ontology Based Applications for Enterprise Systems and Knowledge Management
✏Author : Nazir Ahmad, Mohammad
✏Publisher : IGI Global
✏Release Date : 2012-08-31
✏Pages : 423
✏ISBN : 9781466619944
✏Available Language : English, Spanish, And French

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✏Ontology Based Applications for Enterprise Systems and Knowledge Management Book Summary : "This book provides an opportunity for readers to clearly understand the notion of ontology engineering and the practical aspects of this approach in the domains of two interest areas: Knowledge Management Systems and Enterprise Systems"--

Advances In Computer Science Intelligent Systems And Environment Book PDF
✏Book Title : Advances in Computer Science Intelligent Systems and Environment
✏Author : David Jin
✏Publisher : Springer Science & Business Media
✏Release Date : 2011-09-18
✏Pages : 776
✏ISBN : 9783642237560
✏Available Language : English, Spanish, And French

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✏Advances in Computer Science Intelligent Systems and Environment Book Summary : CSISE2011 is an integrated conference concentrating its focus upon Computer Science,Intelligent System and Environment. In the proceeding, you can learn much more knowledge about Computer Science, Intelligent System and Environment of researchers all around the world. The international conference will provide a forum for engineers, scientist, teachers and all researchers to discuss their latest research achievements and their future research plan. The main role of the proceeding is to be used as an exchange pillar for researchers who are working in the mentioned field. In order to meet high standard of Springer ́s Advances in Intelligent and Soft Computing ,the organization committee has made their efforts to do the following things. Firstly, poor quality paper has been refused after reviewing course by anonymous referee experts. Secondly, periodically review meetings have been held around the reviewers about five times for exchanging reviewing suggestions. Finally, the conference organization had several preliminary sessions before the conference. Through efforts of different people and departments, the conference will be successful and fruitful. We hope that you can get much more knowledges from our CSISE2011, and we also hope that you can give us good suggestions to improve our work in the future.

📒Exploring Services Science ✍ Jean-Henry Morin

Exploring Services Science Book PDF
✏Book Title : Exploring Services Science
✏Author : Jean-Henry Morin
✏Publisher : Springer Science & Business Media
✏Release Date : 2010-07-15
✏Pages : 299
✏ISBN : 9783642143182
✏Available Language : English, Spanish, And French

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✏Exploring Services Science Book Summary : This book contains the refereed post-proceedings of the First International Conference on Exploring Services Science (IESS) in Geneva, Switzerland, in February 2010. The goal of the conference was to build upon the growing community to further study and understand this emerging discipline, which leverages methods, results and knowledge stemming from management, social and cognitive science, law, ethics, economics, and computer science towards the development of own concepts, methods, techniques and approaches and thus creating the basis for the production of transdisciplinary results. The 19 full and 8 short papers accepted for IESS were selected from 42 submissions and cover a wide spectrum of issues related to service design, service creation, service composition, service management, and service networks as well as their applications in businesses and public administration.

Modeling For Decision Support In Network Based Services Book PDF
✏Book Title : Modeling for Decision Support in Network Based Services
✏Author : Daniel Dolk
✏Publisher : Springer Science & Business Media
✏Release Date : 2012-01-16
✏Pages : 319
✏ISBN : 9783642276118
✏Available Language : English, Spanish, And French

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✏Modeling for Decision Support in Network Based Services Book Summary : The second of two volumes, this book covers self-organisation and non-linear dynamics in electrochemical systems. Each description includes an introduction to basic concepts of nonlinear dynamics, helping the reader to a deeper understanding of core concepts.

📒An Anthropology Of Services ✍ Jeanette Blomberg

An Anthropology Of Services Book PDF
✏Book Title : An Anthropology of Services
✏Author : Jeanette Blomberg
✏Publisher : Morgan & Claypool Publishers
✏Release Date : 2015-02-01
✏Pages : 115
✏ISBN : 9781608452026
✏Available Language : English, Spanish, And French

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✏An Anthropology of Services Book Summary : This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master's program at a Silicon Valley university. They delve into the world of services to understand both how services are being conceptualized today and the possible benefits that might result from taking an anthropological view on services and their design. The authors argue that the anthropological gaze can be useful precisely because it combines attention to details of everyday life with consideration of the larger milieu in which those details make sense. Furthermore, it asks us to reflect upon and assess our own perspectives on that which we hope to understand and change. Central to their exploration is the question of how to conceptualize and engage with the world of services given their heterogeneity, the increasing global importance of the service economy, and the possibilities introduced for an engaged scholarship on service design. While discourse on services and service design can imply something distinctively new, the authors point to parallels with what is known about how humans have engaged with each other and the material world over millennia. Establishing the ubiquity of services as a starting point, the authors go on to consider the limits of design when the boundaries and connections between what can be designed and what can only be performed are complex and deeply mediated. In this regard the authors outline a practice approach to designing that acknowledges that designing involves participating in a social context, that design and use occur in concert, that people populate a world that has been largely built by and with others, and that formal models of services are impoverished representations of human performance. An Anthropology of Services draws attention to the conceptual and methodological messiness of service worlds while providing the reader with strategies for intervening in these worlds for human betterment as complex and challenging as that may be.

Business Oriented Enterprise Integration For Organizational Agility Book PDF
✏Book Title : Business Oriented Enterprise Integration for Organizational Agility
✏Author : Robin G. Qiu
✏Publisher : IGI Global
✏Release Date : 2013-04-30
✏Pages : 289
✏ISBN : 9781466639119
✏Available Language : English, Spanish, And French

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✏Business Oriented Enterprise Integration for Organizational Agility Book Summary : "This book explores technical integration challenges with a focus on identifying a viable solution on how to enable rich, flexible, and responsive information links, in support of the changing business operations across organizations"--Provided by publisher.

Maintenance Decision Making Book PDF
✏Book Title : Maintenance Decision Making
✏Author :
✏Publisher : ACCO
✏Release Date : 2006
✏Pages : 282
✏ISBN : 9789033462511
✏Available Language : English, Spanish, And French

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✏Maintenance Decision Making Book Summary :

Enterprise Interoperability Book PDF
✏Book Title : Enterprise Interoperability
✏Author : Martin Zelm
✏Publisher : John Wiley & Sons
✏Release Date : 2014-04-16
✏Pages : 272
✏ISBN : 9781118846926
✏Available Language : English, Spanish, And French

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✏Enterprise Interoperability Book Summary : In a fast changing global economy governed by Enterprise Services and the Future Internet, enterprises and virtual factories will self-organize in distributed, interoperable, innovation Ecosystems where the issues of Enterprise Interoperability need to be solved in a multi-view of information, services and processes throughout Enterprise Networks. The book constitutes the proceedings of five workshops co- located with the Fifth IFIP Working Conference IWEI 2013. It contains the presented peer reviewed papers and summaries of the workshop discussions. Complementing the IWEI Conference program, the workshops aimed at exploiting new issues, challenges and solutions for Enterprise Interoperability and Manufacturing Eco Systems. The scope of the workshops spanned over a range of interoperability issues in Service Science and innovation, Model Driven Service Engineering Architectures, Service Modelling Languages, reference ontology for manufacturing , Case studies and tools particularly for SMEs, Business – IT alignment and related Standardization. Contents 1 – Model Driven Services Engineering Architecture (MDSEA): A Result of MSEE Project An Architecture for Service Modelling in Servitization Context: MDSEA, Y. Ducq. A Set of Templates for MDSEA, D. Chen. 2 – Interoperability to Support Business–IT Alignment Report Workshop 2, I.-S. Fan, V. Taratoukhine, M. Matzner. Interoperability as a Catalyst for Business Innovation, J.H.P. Eloff, M.M. Eloff, M.T. Dlamini, E. Ngassam, D. Ras. Process-Oriented Business Modeling – An Application in the Printing Industry, A. Malsbender, K. Ortbach, R. Plattfaut, M. Voigt, B. Niehaves. A Comparative Study of Modelling Methodologies Using a Concept of Process Consistency, E. Babkin, E. Potapova, Y. Zelenova. Maintenance Support throughout the Life-Cycle of High Value Manufacturing Products. Interoperability Issues, A. Fedotova, V. Taratoukhine, Y. Kupriyanov. Using Enterprise Architecture to Align Business Intelligence Initiatives, I.-S. Fan, S. Warner. Towards Enterprise Architecture Using Solution Architecture Models, V. Agievich, R. Gimranov, V. Taratoukhine, J. Becker. 3 – Standardisation for Interoperability in the Service-Oriented Enterprise Report Workshop 3, M. Zelm, D. Chen. Standardisation in Manufacturing Service Engineering, M. Zelm, G. Doumeingts. Service Modelling Language and Potentials for a New Standard, D. Chen. An Approach to Standardise a Service Life Cycle Management, M. Freitag, D. Kremer, M. Hirsch, M. Zelm. Open Business Model, Process and Service Innovation with VDML and ServiceML, A. J. Berre, H. De Man, Y. Lew, B. Elvesæter, B.M. Ursin-Holm. Reference Ontologies for Manufacturing, R. Young, N. Hastilow, M. Imran, N. Chungoora, Z. Usman, A.-F. Cutting-Decelle. Standardisation Tools for Negotiating Interoperability Solutions, T. Santos, C. Coutinho, A. Cretan, M. Beca, R. Jardim-Goncalves. 4 – Case Studies on Enterprise Interoperability: How IT Managers Profit from EI Research Report Workshop 4, S. Kassel. Experiences of Transferring Approaches of Interoperability into SMEs, F. Gruner, S. Kassel. 5 – Selected New Applications of Enterprise Interoperability . 179 Report Workshop 5, L. Ferreira Pires, P. Johnson. Service-Oriented Enterprise Interoperability in Logistics, W. Hofman. An Ontological Approach to Logistics, L. Daniele, L. Ferreira Pires. Social Vision of Collaboration of Organizations on a Cloud Platform, A. Montarnal, W. Mu, F. Bénaben, A.-M. Barthe-Delanoë, J. Lamothe. Semantic Standards Quality Measured for Achieving Enterprise Interoperability: The Case of the SETU Standard for Flexible Staffing, E. Folmer, H. Wu. Re

Introduction To Service Engineering Book PDF
✏Book Title : Introduction to Service Engineering
✏Author : Gavriel Salvendy
✏Publisher : John Wiley & Sons
✏Release Date : 2010
✏Pages : 659
✏ISBN : 9780470382417
✏Available Language : English, Spanish, And French

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✏Introduction to Service Engineering Book Summary : What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.

Co Engineering Applications And Adaptive Business Technologies In Practice Enterprise Service Ontologies Models And Frameworks Book PDF
✏Book Title : Co Engineering Applications and Adaptive Business Technologies in Practice Enterprise Service Ontologies Models and Frameworks
✏Author : Ramanathan, Jay
✏Publisher : IGI Global
✏Release Date : 2009-03-31
✏Pages : 426
✏ISBN : 9781605662770
✏Available Language : English, Spanish, And French

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✏Co Engineering Applications and Adaptive Business Technologies in Practice Enterprise Service Ontologies Models and Frameworks Book Summary : Provides knowledge that forms the basis for successful co-engineering of the adaptive complex enterprise for services delivery.