Online Dispute Resolution For Business

• Author : Colin Rule
• Publisher : John Wiley & Sons
• Release : 03 February 2003

In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.

• Author : Gabrielle Kaufmann-Kohler,Thomas Schultz
• Publisher : Kluwer Law International B.V.
• Release : 01 January 2004

In a world governed by speed, the Internet plays a growing role in many of today's innovations, and the resolution of disputes using electronic means of communication may soon be part of everyday legal practice. This book offers a survey of the current state of play in online dispute resolution, from the methods and information technology currently in use to the range of regulatory solutions proposed by shareholders. Taking their analysis a step further, the authors also address this new

• Author : Martin Gramatikov
• Publisher : Maklu
• Release : 01 June 2023

Of the ODR movement and review of the relevant literature / Marta Poblet -- Definitions of online dispute resolution / Simon Thomson & Avrom Sherr -- ODR and trans-border disputes / Przemysław Pecherzewski & Piotr Rodziewicz -- EU regulation on ODR : an introduction and some thoughts / Graham Ross -- Normative and positive developments in the field of online dispute resolution : the European Union level / Bilyana Gyaurova-Wegertseder -- What dispute resolution tasks to support with ODR, and how to support them / Jelle van Veenen --

• Author : Pablo Cortés
• Publisher : Routledge
• Release : 13 September 2010

A PDF version of this book is available for free in open access via www.tandfebooks.com as well as the OAPEN Library platform, www.oapen.org. It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 3.0 license and is part of the OAPEN-UK research project. E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse.

• Author : Net Neutrals EU
• Publisher : AuthorHouse
• Release : 30 November 2015

Online Dispute Resolution

Practical examples of Alternative Dispute Resolution in the US and EU - a handbook for best practice today

and tomorrow

A Promise Unfulfilled and What to Do About It - Complaint Handling Now

Marc Grainer; Scott Broetzmann, David Beinhacker, and

Richard Grainer

Online Dispute Resolution - Designing Systems for Effective Dispute Settlement - a US practitioner perspective

Jo DeMars

Online

• Author : Enrico Minervini
• Publisher : Unknown
• Release : 01 June 2023

• Author : Jie Zheng
• Publisher : Springer Nature
• Release : 03 October 2020

This book discusses how technological innovations have affected the resolution of disputes arising from electronic commerce in the European Union, UK and China. Online dispute resolution (ODR) is a form of alternative dispute resolution in which information technology is used to establish a process that is more effective and conducive to resolving the specific types of dispute for which it was created. This book focuses on out-of-court ODR and the resolution of disputes in the field of electronic commerce. It

• Author : Emma van Gelder
• Publisher : Unknown
• Release : 18 November 2022

The field of consumer online dispute resolution is going through important developments throughout Europe. New ODR providers are entering the field and a growing number of ADR bodies are relying on digital technologies to resolve consumer complaints. Also, consumers are increasingly resorting to online platforms to achieve redress. ODR has the potential to increase consumers' access to redress by taking the procedure online. At the same time, the quality of cODR procedures remains a challenge. For instance, transparency is difficult

• Author : Daniel Rainey,M. Ethan Katsh,Mohamed S. Abdel Wahab
• Publisher : Unknown
• Release : 29 June 2021

This book is intended to provide an in-depth analysis and overview of not only the past and present but also the future of online dispute resolution. It serves as a guide to scholars and practitioners having an interest in the interplay between dispute resolution, ICTs and AI applications. The second edition updates information about ODR around the world, extends and bring up to date ODR approaches to facilitation, mediation, arbitration, and ecommerce, and adds important information about new technologies like

• Author : Ethan Katsh,Janet Rifkin
• Publisher : Jossey-Bass
• Release : 23 May 2001

An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect

• Author : Pablo Cortés
• Publisher : Cambridge University Press
• Release : 05 October 2017

This book analyses the most recent processes, laws and best practices for consumer dispute resolution and the law related to consumer redress.

• Author : Amy J. Schmitz,Colin Rule
• Publisher : Unknown
• Release : 01 June 2023

Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion

• Author : Faye Wang
• Publisher : Chandos Publishing
• Release : 30 September 2008

This book helps lawyers, practitioners, legislators and students understand and cope with the challenges of e-commerce, and to learn about the most up-to-date technology and regulation of Online Dispute Resolution (ODR). It introduces different forms of online dispute resolution, against the background of Alternative Dispute Resolution (ADR) developments in the off-line environment; crucially, it examines the current technology and legal status of ODR in the EU, US, Asia and Australia, and discusses the relations between the various parties in dispute

• Author : Wang Dr Faye Fangfei
• Publisher : Unknown
• Release : 30 September 2008

The most-up-to-date technology and regulation of Online Dispute Resolution (ODR) are examined in this essential reference for lawyers, practitioners, legislators and students. It introduces the different forms of ODR and enables the reader to understand and cope with the challenges of e-commerce.

• Author : Lucille M. Ponte,Thomas D. Cavenagh
• Publisher : Prentice Hall
• Release : 01 June 2023

With no uniform laws or court systems in the global marketplace of the online world, e-businesses and their customers are looking for dispute resolutions options that reflect the speed and convenience of the Web. This interactive text provides a concise and easy-to-understand overview of the cutting edge topic of Online Dispute Resolutions (ODR) that can be used as a supplement to a wide range of courses.