Managing Your Library and its Quality

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  • Author : Núria Balagué
  • Publisher : Elsevier
  • Pages : 230 pages
  • ISBN : 1780632797
  • Rating : /5 from reviews
CLICK HERE TO GET THIS BOOK >>>Managing Your Library and its Quality

Download or Read online Managing Your Library and its Quality full in PDF, ePub and kindle. this book written by Núria Balagué and published by Elsevier which was released on 22 August 2011 with total page 230 pages. We cannot guarantee that Managing Your Library and its Quality book is available in the library, click Get Book button and read full online book in your kindle, tablet, IPAD, PC or mobile whenever and wherever You Like. This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries

Managing Your Library and its Quality

Managing Your Library and its Quality
  • Author : Núria Balagué,Jarmo Saarti
  • Publisher : Elsevier
  • Release : 22 August 2011
GET THIS BOOK Managing Your Library and its Quality

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of

Managing Your Library and Its Quality

Managing Your Library and Its Quality
  • Author : Núria Balagué,Jarmo Saarti
  • Publisher : Unknown
  • Release : 18 September 2021
GET THIS BOOK Managing Your Library and Its Quality

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of

Information Literacy in the Workplace

Information Literacy in the Workplace
  • Author : Serap Kurbanoğlu,Joumana Boustany,Sonja Špiranec,Esther Grassian,Diane Mizrachi,Loriene Roy
  • Publisher : Springer
  • Release : 25 January 2018
GET THIS BOOK Information Literacy in the Workplace

This book constitutes the refereed post-conference proceedings of the 5th European Conference on Information Literacy, ECIL 2017, held in Saint Malo, France, in September 2017. The 84 revised papers included in this volume were carefully reviewed and selected from 358 submissions. The papers cover a wide range of topics in the field of information literacy and focus on information literacy in the workplace. They are organized in the following topical sections: workplace information literacy, employibility and career readiness; data literacy and research data management;

Mergers and Alliances

Mergers and Alliances
  • Author : Anne Woodsworth,W. David Penniman
  • Publisher : Emerald Group Publishing
  • Release : 18 September 2021
GET THIS BOOK Mergers and Alliances

Volume 36 of Advances in Librarianship seeks to provide a comprehensive broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations. While corporate mergers make headlines, similar efforts in library and information science are less vociferously touted. They are occurring however amongst libraries, among LIS degree programs, and enterprises such as networks and consortia They are occurring as governments around the world mandate consolidation of operations amongst agencies under their

Education and Research for Marketing and Quality Management in Libraries La formation et la recherche sur le marketing et la gestion de la qualit en biblioth que La formation et la recherche sur le marketing et la gestion de la qualit en biblioth que

Education and Research for Marketing and Quality Management in Libraries   La formation et la recherche sur le marketing et la gestion de la qualit   en biblioth  que   La formation et la recherche sur le marketing et la gestion de la qualit   en biblioth  que
  • Author : Réjean Savard
  • Publisher : Walter de Gruyter
  • Release : 01 January 2001
GET THIS BOOK Education and Research for Marketing and Quality Management in Libraries La formation et la recherche sur le marketing et la gestion de la qualit en biblioth que La formation et la recherche sur le marketing et la gestion de la qualit en biblioth que

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Integrating Total Quality Management in a Library Setting

Integrating Total Quality Management in a Library Setting
  • Author : Susan Jurow,Susan Barnard
  • Publisher : Routledge
  • Release : 15 April 2013
GET THIS BOOK Integrating Total Quality Management in a Library Setting

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee

Assessing Service Quality

Assessing Service Quality
  • Author : Peter Hernon,Ellen Altman
  • Publisher : American Library Association
  • Release : 01 January 2010
GET THIS BOOK Assessing Service Quality

If libraries are to succeed, they must see themselves in competition with other institutions and sources of information--especially the Web--and make customers feel welcome and valued. This classic book is brought fully up to date as Peter Hernon and Ellen Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, and challenge librarians to think about customer service in new

Managing Information Services

Managing Information Services
  • Author : Jo Bryson
  • Publisher : Routledge
  • Release : 05 May 2016
GET THIS BOOK Managing Information Services

This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way services are managed, and developing new skills and knowledge. Challenges include developing new uses for floorspace, where shelving is being replaced by mobile networking, and new practices and procedures for

iPad and iPad Pro For Dummies

iPad and iPad Pro For Dummies
  • Author : Edward C. Baig,Bob LeVitus,Bryan Chaffin
  • Publisher : John Wiley & Sons
  • Release : 14 July 2020
GET THIS BOOK iPad and iPad Pro For Dummies

The A to Z guide to getting the most from your iPad Your iPad is a magical piece of technology connecting you to the rest of the world pretty much anytime and anywhere. Super thin and (well, almost) light as a feather, it allows you to keep up with your day to day duties, stay in touch with family and friends, catch up with work, relax with books and movies, or even create your own works of art! Given all

The Library in the Twenty first Century

The Library in the Twenty first Century
  • Author : Peter Brophy
  • Publisher : Facet Publishing
  • Release : 18 September 2021
GET THIS BOOK The Library in the Twenty first Century

Social, cultural and technological developments are revolutionizing library services. The way ahead for the profession is now generally seen as a practical blend of traditional and electronic materials with integrated support services which fit seamlessly into users' normal ways of working. This is leading to a fundamental rethinking of the role of the library in society. Drawing on the author's recent research, this timely second edition of The Library in the Twenty-first Century offers a clear new model of how

Building and Managing E book Collections

Building and Managing E book Collections
  • Author : Richard Kaplan
  • Publisher : American Library Association
  • Release : 18 September 2021
GET THIS BOOK Building and Managing E book Collections

This book provides an overview and analysis of current and emerging trends of the use and development of the e-book. Readers will learn best practices to guide them in developing library policies and procedures involving the acquisition, purchase, collection development, cataloguing and retention of e-books.

Information Quality Management

Information Quality Management
  • Author : Latif Al-Hakim
  • Publisher : IGI Global
  • Release : 01 January 2007
GET THIS BOOK Information Quality Management

Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides solutions to information quality problems becoming increasingly prevalent.Information Quality Management: Theory and Applications provides insights and support for professionals and researchers working in the field of information and knowledge

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence
  • Author : James R. Evans,William M. Lindsay
  • Publisher : Cengage Learning
  • Release : 02 January 2013
GET THIS BOOK Managing for Quality and Performance Excellence

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A Subject Guide to Quality Web Sites

A Subject Guide to Quality Web Sites
  • Author : Paul R. Burden
  • Publisher : Scarecrow Press
  • Release : 17 July 2010
GET THIS BOOK A Subject Guide to Quality Web Sites

The Web is always moving, always changing. As some Web sites come, others go, but the most effective sites have been well established. A Subject Guide to Quality Web Sites provides a list of key web sites in various disciplines that will assist researchers with a solid starting point for their queries. The sites included in this collection are stable and have librarian tested high-quality information: the most important attribute information can have.