Managing Conflict Through Communication Pdf
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📒Managing Conflict Through Communication ✍ Ruth Anna Abigail
✏Managing Conflict Through Communication Book Summary : Rev. ed. of: Managing conflict through communication / Dudley D. Cahn, Ruth Anna Abigail. 3rd ed.
📒Managing Conflict And Negotiation ✍ B D Singh
✏Managing Conflict and Negotiation Book Summary : Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation â€“ strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.
✏Transforming Conflict through Communication in Personal Family and Working Relationships Book Summary : A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.
📒Conflict And Communication ✍ Fred E. Jandt
✏Conflict and Communication Book Summary : Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.
📒Managing Conflict At Work ✍ Clive Johnson
✏Managing Conflict at Work Book Summary : Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.
📒Managing Interpersonal Conflict ✍ William A. Donohue
✏Managing Interpersonal Conflict Book Summary : This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
📒The Handbook Of Conflict Resolution ✍ Morton Deutsch
✏The Handbook of Conflict Resolution Book Summary :
📒Reclaiming Local Democracy ✍ Newman, Ines
✏Reclaiming local democracy Book Summary : Austerity has left local government struggling to meet the demands for local services. In this context, this book asks ‘what are the fundamental principles that should guide decision-making by local councillors and officers?’ It seeks to move the agenda from ‘what works?’ to ‘what should local government do?’ and ‘how will its policies impact on social justice and local democracy?'. Reclaiming local democracy examines the politics of human need and argues that local government should provide a voice for those that lack power. It avoids the dry, familiar debate about what structures and powers local government should have, instead seeking to energise all concerned to re-engage with a political and ethical approach. Written in a persuasive and accessible way, the book examines how local government can develop active citizens and make a difference to the well-being of those in disadvantaged areas – truly 'reclaiming local democracy'. Combining theory and international practice, it will be relevant for councillors, policy officers and activists in the third sector, as well as academics and students in politics and social policy.
📒Conflict Management ✍ Deborah Borisoff
✏Conflict Management Book Summary : This brief, theoretically grounded, yet practical text has proven successful with both student and professional audiences, offering clear, usable advice on how to manage the conflicts that arise on the job and in personal relationships. Important chapters dealing with issues of intercultural communication and gender have been revised and rewritten to reflect the most current research, and the unique material on conflict and writing allows students to gain insight into a medium of communication overlooked by most texts. The authors have created a five-step model of approaching and analyzing interpersonal conflict, and this model is applied repeatedly to different topics, providing students with a genuinely effective structure for working through differences with colleagues, friends, and others they might encounter.
📒Person And Family Centered Care ✍ Jane Barnsteiner
✏Person and Family Centered Care Book Summary : Person and Family Centered Care offers a new approach that begins with the person, embraces the family, and encompasses all care delivery locations. At the forefront of this movement are authors Jane Barnsteiner, Joanne Disch, and Mary K. Walton, who present a surprisingly practical clinical reference covering a vast array of patient-care scenarios, together with effective strategies for achieving optimal outcomes. This groundbreaking text is a complete resource that ensures the needs of patients, families, and caregivers are met.