Handbook Of Research On Electronic Surveys And Measurements
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📒Handbook Of Research On Electronic Surveys And Measurements ✍ Reynolds, Rodney A.
✏Handbook of Research on Electronic Surveys and Measurements Book Summary : "This book is the comprehensive reference source for innovative knowledge on electronic surveys. It provides complete coverage of the challenges associated with the use of the Internet to develop online surveys, administer Web-based instruments, and conduct computer-mediated assessments. This combination of how-to information about online research coupled with profiles of specific measures makes it an indispensable reference"--Provided by publisher.
📒Basic Research Methods For Librarians ✍ Lynn Silipigni Connaway
✏Basic Research Methods for Librarians Book Summary : Thoroughly updated, this book introduces the major issues involved in designing and conducting original research relevant to the fields of library and information science. * Library and information science examples to explain research methodologies and techniques * Explanations and examples of sampling procedures * A table for determining sample sizes and a random number table * Notes at the end of each chapter, plus a list of more than 400 research-related references at the end of the book
📒Web Survey Methodology ✍ Mario Callegaro
✏Web Survey Methodology Book Summary : Web Survey Methodology guides the reader through the past fifteen years of research in web survey methodology. It both provides practical guidance on the latest techniques for collecting valid and reliable data and offers a comprehensive overview of research issues. Core topics from preparation to questionnaire design, recruitment testing to analysis and survey software are all covered in a systematic and insightful way. The reader will be exposed to key concepts and key findings in the literature, covering measurement, non-response, adjustments, paradata, and cost issues. The book also discusses the hottest research topics in survey research today, such as internet panels, virtual interviewing, mobile surveys and the integration with passive measurements, e-social sciences, mixed modes and business intelligence. The book is intended for students, practitioners, and researchers in fields such as survey and market research, psychological research, official statistics and customer satisfaction research.
✏Handbook of Research on Electronic Collaboration and Organizational Synergy Book Summary : Offers exhaustive research on collaborations in education, business, and the government and social sectors.
✏Selected Readings on Information Technology and Business Systems Management Book Summary : "This book presents quality articles focused on key issues concerning technology in business"--Provided by publisher.
✏Electronic Business Concepts Methodologies Tools and Applications Book Summary : Enhances libraries worldwide through top research compilations from over 250 international authors in the field of e-business.
📒How To Measure Customer Satisfaction ✍ Nigel Hill
✏How to Measure Customer Satisfaction Book Summary : The success of your business is underpinned by competitiveness and profitability, both of which are maximized in the long run by doing best what matters most to customers - this book will help you reach that goal.Written by three leading practitioners, this fully revised second edition of How to Measure Customer Satisfaction is a highly practical guide to developing and running an effective customer satisfaction measurement (CSM) programme. To be effective, a CSM programme must first of all produce accurate measures - this book takes readers step-by-step through designing and implementing a CSM survey, highlighting blunders that are commonly made and explaining how to make sure that the measures produced are accurate and credible. It also covers ways of gaining understanding and ownership of the CSM programme throughout the organization, the second key requirement for its long-term success. Importantly this new edition now includes a new section on electronic surveys, which are much more prominent now than when the book was first published in 1999. Finally, the relationship between customer satisfaction and concepts such as loyalty and delight are explored.If you are committed to the future of your company, the ability to measure what your customers think of you is essential - and so is this book!
📒Handbook Of Research On Public Information Technology ✍ Garson, G. David
✏Handbook of Research on Public Information Technology Book Summary : "This book compiles estimable research on the global trend toward the rapidly increasing use of information technology in the public sector, discussing such issues as e-government and e-commerce; project management and information technology evaluation; system design and data processing; security and protection; and privacy, access, and ethics of public information technology"--Provided by publisher.
📒Handbook Of Research On Web Log Analysis ✍ Bernard J. Jansen
✏Handbook of Research on Web Log Analysis Book Summary : "This book reflects on the multifaceted themes of Web use and presents various approaches to log analysis"--Provided by publisher.
📒The Psychology Research Handbook ✍ Frederick T. L. Leong
✏The Psychology Research Handbook Book Summary : A comprehensive, easy-to-understand guide to the entire research process, this book quickly and efficiently equips advanced students and research assistants to conduct a full-scale investigation. The book is organized around the idea of a 'research script' that is, it follows the standard mode of research planning and design, data collection and analysis, and results writing. The volume contains 35 chapters, some co-authored by advanced graduate students who give their fellow students a touch of the 'real world' adding to the clarity and practicality of many chapters.