Crucial Conversations Skills

📒Crucial Conversations Skills ✍ Kerry Patterson

✏Book Title : Crucial Conversations Skills
✏Author : Kerry Patterson
✏Publisher : McGraw-Hill Professional
✏Release Date : 2011-11-18
✏Pages : 624
✏ISBN : 9780071796262
✏Available Language : English, Spanish, And French

✏Crucial Conversations Skills Book Summary : How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

📒The Six Minute Solution ✍ Kerry Patterson

✏Book Title : The Six Minute Solution
✏Author : Kerry Patterson
✏Publisher :
✏Release Date : 2002
✏Pages : 66
✏ISBN : 0971196702
✏Available Language : English, Spanish, And French

✏The Six Minute Solution Book Summary :

📒Crucial Conversations ✍ Kerry Patterson

✏Book Title : Crucial Conversations
✏Author : Kerry Patterson
✏Publisher : Mcgraw-hill
✏Release Date : 2002-06-18
✏Pages : 256
✏ISBN : 0071401946
✏Available Language : English, Spanish, And French

✏Crucial Conversations Book Summary : The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

📒Dialoguesmarts ✍ Joseph Grenny

✏Book Title : DialogueSmarts
✏Author : Joseph Grenny
✏Publisher :
✏Release Date : 2002
✏Pages :
✏ISBN : OCLC:62758548
✏Available Language : English, Spanish, And French

✏DialogueSmarts Book Summary :

✏Book Title : Emotional Intelligence for Conversation Skills
✏Author : Kevin Walker
✏Publisher : Independently Published
✏Release Date : 2018-12-02
✏Pages : 188
✏ISBN : 1790579961
✏Available Language : English, Spanish, And French

✏Emotional Intelligence for Conversation Skills Book Summary :

✏Book Title : Crucial Conversations Tools for Talking When Stakes Are High Second Edition
✏Author : Kerry Patterson
✏Publisher : McGraw Hill Professional
✏Release Date : 2011-09-16
✏Pages : 288
✏ISBN : 9780071784948
✏Available Language : English, Spanish, And French

✏Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book Summary : Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how! The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relationships Impact productivity, quality, and safety in a positive way The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

📒Focus On College Success ✍ Constance Staley

✏Book Title : FOCUS on College Success
✏Author : Constance Staley
✏Publisher : Cengage Learning
✏Release Date : 2014-01-01
✏Pages : 496
✏ISBN : 9781305176645
✏Available Language : English, Spanish, And French

✏FOCUS on College Success Book Summary : With increased attention paid to resilience, teamwork, and professionalism, the fourth edition of FOCUS ON COLLEGE SUCCESS recognizes the varied experiences of today's students and guides them to be more motivated and focused. The research-based approach builds a solid foundation, allowing students see the relevancy of this course to their lives. By helping students develop realistic expectations of what it takes to learn, FOCUS ON COLLEGE SUCCESS motivates and encourages students with direct applications and immediate results. Written by Constance Staley, one of the best-known names in the field of motivation, this text increases the credibility of the college success course by providing tools that help students succeed and thereby improve institutional retention rates. Starting with the use of the FOCUS Challenge Cases that introduce each chapter, FOCUS ON COLLEGE SUCCESS strikes a personal and informal conversation with readers--directly connecting with them and drawing them into text discussions. In a recent survey of students using FOCUS, 97% would recommend that their professor use this book again with next year's first-year students. Many students today are over-optionalized and over-obligated. FOCUS ON COLLEGE SUCCESS addresses those issues head-on, creating teachable moments—and concrete results—in every class period. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

📒Focus On College Success ✍ Constance Staley

✏Book Title : FOCUS on College Success
✏Author : Constance Staley
✏Publisher : Cengage Learning
✏Release Date : 2012-01-01
✏Pages : 464
✏ISBN : 9781111827526
✏Available Language : English, Spanish, And French

✏FOCUS on College Success Book Summary : With increased attention paid to diversity, the application of skills to future careers, and even more relatable research, the third edition of FOCUS ON COLLEGE SUCCESS recognizes the varied experiences of today’s students and guides them to be more motivated and focused. The research-based approach builds a solid foundation allowing students see the relevancy of this course to their lives. By helping students develop realistic expectations of what it takes to learn, FOCUS motivates and encourages students with direct applications and immediate results. Written by Constance Staley, one of the best-known names in the field of motivation, this text increases the credibility of the college success course by providing tools that help students succeed and thereby improve institutional retention rates. Starting with the use of the FOCUS Challenge Cases that introduce each chapter, FOCUS ON COLLEGE SUCCESS strikes a personal and informal conversation with readers--directly connecting with them and drawing them into text discussions. In a recent survey of students using FOCUS, 97 % would recommend that their professor use this book again with next year’s first year students. Many students today are over-optionalized and over-obligated. FOCUS ON COLLEGE SUCCESS addresses those issues head-on, creating teachable moments--and concrete results--in every class period. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

✏Book Title : Human Simulation for Nursing and Health Professions
✏Author : Linda Wilson, RN, PhD
✏Publisher : Springer Publishing Company
✏Release Date : 2011-10-21
✏Pages : 392
✏ISBN : 9780826106704
✏Available Language : English, Spanish, And French

✏Human Simulation for Nursing and Health Professions Book Summary : "This book could easily become the "go to" text for standardized patient utilization and the backbone for implementation strategies in learning programs...It is a must-have for all disciplines interested in adding the human simulation experience to their programs."--Nursing Education Perspectives "Today there is an explosion in the use of simulation in nursing and health professions education. The contributors to this text are experts in this format of teaching. They are the designers of the learning spaces, the authors of simulation cases and evaluation methods, the experts who program the human patient simulators and who teach the patient actors to enact the clinical scenariosÖI consider this a "handbook" on the design, evaluation and practice of simulation for clinical education. If you are a faculty member with concerns about how your students will make the transition from student to professional, use simulation in your curriculum and learn for yourself that pretending is simulation for life but simulation is pretending for the delivery of exquisite clinical care." Gloria F. Donnelly, PhD, RN, FAAN Dean and Professor Drexel University College of Nursing and Health Professions Human simulation is changing the face of clinical education in the health professions. Its use has expanded beyond medical school to encompass nursing and mental health clinical education. This comprehensive guide to establishing and managing a human simulation lab has been written by nationally acclaimed simulation experts and is geared for undergraduate, graduate, and professional settings. The text takes the reader step-by-step through the process of planning, organizing, implementing, and maintaining a simulation lab. It describes the required technology, how to train standardized patients, how to implement a simulation, evaluation and analysis of the simulation experience, and how to develop a business plan. The guide details simulation in undergraduate and graduate nursing programs, physician's assistant programs, and mental health education, as well as the use of simulation with critically ill patients, and in perioperative, perianasthesia, women's health, and rehabilitation science settings. Key Features: Offers a blueprint for developing, implementing, and managing a human simulation lab Details use of simulation in numerous nursing and mental health settings along with case studies Provides tools for evaluation and analysis of the simulation experience Presents undergraduate and graduate nursing simulation scenarios and pedagogical strategies Discusses simulation training and required technology Includes templates for writing cases for BSN and MSN levels

✏Book Title : Critical Conversations For Dummies
✏Author : Schlachter
✏Publisher : John Wiley & Sons
✏Release Date : 2013-03-05
✏Pages : 336
✏ISBN : 9781118502471
✏Available Language : English, Spanish, And French

✏Critical Conversations For Dummies Book Summary : The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.